For all orders over CHF 60, delivery costs are free. Otherwise, the price for standard delivery (between 2 to 4 days) is CHF 7.50. You also have the option of choosing the express delivery option (1 to 2 days) for 9.50 CHF.
We use the delivery services of our partner Planzer. For shipments to Geneva, the packages are transported with electric vehicles. For shipments to the rest of Switzerland, they are transported by train and then transported by electric vehicles as well.
We deliver throughout Switzerland! For the rest of the world, it is currently not possible for us to deliver because the shipping costs are very high and the delays are very long.
It all depends on the chosen delivery method! But your order is always prepared and sent very quickly. It usually takes 2 to 4 working days for your order to arrive at your doorstep.
The products in your order will be in an impact resistant cardboard box and will be wrapped with tissue paper. Our packaging is non-polluting, recycled and recyclable. Do not hesitate to reuse the sending cardboard to create storage boxes or tissue paper to wrap future gifts for example!
A little patience, she is surely on the way! However, if the wait is too long, do not hesitate to contact us for more information on the status of your order: email@example.com
Sorry for this bad surprise ... Your orders are always packaged in the best possible way to ensure product protection, but sometimes carriers are not always so delicate with packages. Send an email to firstname.lastname@example.org explaining the problem and we will find a solution to compensate you.
Whoops! Our apologies for this incident. To err is human ... Send an email to email@example.com explaining the problem and we will find a solution as quickly as possible to compensate you.
Gifts and promo codes
Great gift idea, someone will be delighted! Because indeed it is quite possible to offer a gift card or even one of our subscriptions. Go to this link: https://www.fitmarket.ch/collections/carte-cadeau to offer this gift by email or directly print it at home. Our gift cards are valid for one year from the date of purchase.
We never enclose an invoice with your orders so no worries on this side. However, do not hesitate to specify that your order is a gift in the instructions during your checkout.
It's very simple, just add the code you received with the card in the same place as for the promo codes at the time of checkout. If the code does not work, check that it is still valid! Our gift cards are valid for 1 year. If the code is still valid and the problem persists, contact us at firstname.lastname@example.org and we will do our best to help you quickly.
It's very simple, just add your code during checkout before proceeding to payment. If the code does not work, check that it is still valid! If so, contact us at email@example.com and we will do our best to help you quickly.
Unfortunately it is impossible to enter several codes at the same time, the host of our website does not allow us this functionality ...
About Fit Market
Nature is part of our essence, through it we aim to improve the quality of life of our community. Through our actions, we try to have a neutral or positive impact on the environment. This is also why the origin of the products we offer is very important to us. Indeed, we know that food contains nutrients that promote optimal health. Their origin is therefore a necessary element to guarantee our customers effective supplies.
To know more: Our history
We are always very open to any suggestions for adding new products! Our goal is to make YOU happy. So do not hesitate to send us an email at firstname.lastname@example.org or contact us on Instagram @ fitmarket.ch to offer us your ideas.