On Fitmarket.ch, accessible from www.fitmarket.ch, one of our main priorities is the protection of the privacy of our visitors. This privacy policy document contains the types of information that is collected and recorded by Fitmarket.ch and how we use it. These conditions and this policy are governed by Swiss law.

Why do we collect data?

Fitmarket's legal basis for collecting and using the personal information described in this privacy policy depends on the personal information we collect and the specific context in which we collect it:

  • Fitmarket needs to perform a contract with you

  • You have given Fitmarket permission to do so

  • The processing of your personal information is in the legitimate interest of Fitmarket

  • Fitmarket must comply with the law

Fitmarket will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

What data do we collect?

When using the Fitmarket service, the following data may be collected:

  • Personal contact details and transaction details (name, address, phone number, email, preferred language, payment details and order items)

  • Website usage data (IP address, browser type, browser version, pages of our services you visit, time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data. This data is not linked to any information that can identify you personally. The purpose of this information is to analyze trends, administer the site, track user movements on the site and collect demographic information).

  • Cookies (Like any other website, Fitmarket.ch uses “cookies.” These cookies are used to store information, including visitor preferences and the pages of the website that the visitor has accessed or visited. information is used to optimize the user experience by personalizing the content of our web pages according to the type of visitors' browser and / or other information).

  • Fitmarket uses cookies for functional and advertising purposes. The cookies collected during the service of Fitmarket include:

    • Facebook pixel: www.facebook.com

    • Google Analytics: www.tools.google.com

    • Stripe: https://www.six-payment-services.com/

    • TWINT Partner Portal: https://www.twint.ch/

    • Please note that Fitmarket has no control over the data collected by these cookies. For more information, see the privacy policies of your connected social accounts.

  • Social media accounts such as Facebook, Instagram (for example if you click on an ad or if you arrive on the Fitmarket website through Fitmarket social networks)

How do we use your data?

Fitmarket's legal basis for collecting and using the personal information described in this privacy policy depends on the personal information we collect and the specific context in which we collect it:

  • Fitmarket needs to perform a contractual service with you

  • You have given Fitmarket permission to do so

  • The processing of your personal information is in the legitimate interest of Fitmarket

  • Fitmarket must comply with Swiss law

Fitmarket will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

In addition, Fitmarket collects your data for:

  • Process your orders and manage your account

  • Send special offers or products that you may like, unless you have chosen not to participate (which can be done at any time)

  • Monitor and improve the use of our service and our website

Hostages and data transfer

When processing the order, Fitmarket will share the data you provided for the delivery of your order with a contractual delivery company, Planzer. For more information on how your data is used, please see Planzer's privacy policy: https://www.planzer.ch/en/miscellaneous/disclaimer

Your data protection rights

Fitmarket wants to make sure that you are fully aware of your data protection rights. Each user of the Fitmarket site and service has the following rights:

  • The right of access: You have the right to ask Fitmarket for a copy of your personal data.

  • The right to rectification: You have the right to ask Fitmarket for a copy of your personal data: You have the right to ask Fitmarket to correct any information you deem to be inaccurate. You also have the right to ask Fitmarket to complete any information you feel is incomplete.

  • The right to erasure: You have the right to ask Fitmarket to erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to object to the processing of your personal data by Fitmarket, under certain conditions.

  • The right to data portability: You have the right to request that Fitmarket transfer the data we have collected to another organization or directly to you, under certain conditions.

  • The right to withdraw your consent: You have the right to withdraw your consent to the collection of data at any time. The withdrawal will not affect the legality of processing prior to the withdrawal.

Please note that our website contains links to other websites. Our privacy policy applies only to our website. By clicking on a link to another website, you must therefore refer to its own privacy policy.

Children's Information

Another part of our priority is to add the protection of children when using the internet. We encourage parents and guardians to observe, participate and / or monitor and guide their activities online.

Fitmarket.ch is not intended for users under the age of 18 and does not knowingly collect personally identifiable information from children under the age of 16. If you believe that your child has provided this type of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove this information from our records.

Applicability

Our privacy policy applies only to our online activities and is valid for visitors to our website with respect to the information they have shared and / or collected on Fitmarket.ch. This policy does not apply to information collected offline or through channels other than this website.

Consent

By using our website, you hereby agree to our privacy policy and agree to its terms.

Changes to our privacy policy

Fitmarket regularly reviews its privacy policy and posts updates on this web page. This current policy was updated on August 13, 2021.

How to contact us

If you have any questions regarding Fitmarket's privacy policy, the data held about you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us: hello@fitmarket.ch